Telecaller Inbound
ThyrocareFixed
₹20,000 - ₹27,000
Earning Potential
₹27,000
Fixed
₹20,000 - ₹27,000
Earning Potential
₹27,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 25 Sep 2026 - 30 Sep 2026 | Time: 10.00 am - 03.30 pm...
Urgently hiring
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Urgent Opening – Inbound CRM Executive
Position: CRM Executive – Inbound Process
Industry: Healthcare / Diagnostics / Medicine
Location: Juhinagar, Navi Mumbai
Work Mode: Work from Office
Process: Inbound Voice Process
Experience: 6 Months–2 Years in Customer Support / CRM / Healthcare preferred
Shift: Day Shift / Day Rotation
Key Responsibilities
Handle inbound calls from customers regarding medicines, healthcare services, test bookings, reports, and related queries.
Understand customer requirements and provide accurate information.
Assist customers with medicine-related queries and order requests as per company guidelines.
Create and update customer requests/orders in the CRM system.
Coordinate with internal teams for order status, delivery, billing, and other customer concerns.
Resolve customer queries professionally and ensure a positive customer experience.
Maintain accurate customer records and follow CRM processes.
Escalate medical or product-related queries to the concerned team whenever required.
Requirements
Good communication skills in English and Hindi.
Prior experience in inbound customer support/CRM/healthcare/medicine process will be preferred.
Basic computer and CRM knowledge.
Good listening and customer-handling skills.
Ability to handle multiple customer queries efficiently.
Candidates should be comfortable working from the office.
For More Information / To Share Your Resume:
HR – Pooja Prajapati
📞 9137380972
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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