Hird Services

US Healthcare

Hird Services
Airoli, Navi Mumbai
₹22,000 - ₹34,000 monthly

Fixed

₹22,000 - ₹34,000

Earning Potential

₹34,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

16 applicants

16 applicants

Benefits include: Weekly Payout, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), 5 working days, One-way cab

Benefits include: Weekly Payout, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), 5 working days, One-way cab

Job Description

Roles & Responsibilities:

  • Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
  • Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
  • Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
  • Resolve customer queries promptly with a customer-first approach.
  • Escalate complex issues to appropriate departments when needed.
  • Stay updated with system changes, policy updates, and meet quality and productivity targets.



Job role

Work location
Work locationAiroli, Navi Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsUS Healthcare terminology, Chat support, Blended process, Domestic BPO, Customer acquisition, Customer acquisition channels, Customer acquisition management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameHird Services
Address
AddressAiroli, Navi Mumbai, Maharashtra, India
Job posted by Hird Services

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You can expect a minimum salary of 22,000 INR and can go up to 34,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 31 Oct 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!