Customer Care Executive
YGL Logistics India
Customer Care Executive
YGL Logistics India
Mahipalpur, New Delhi
₹12,000 - ₹30,000 monthly*
Fixed
₹12000 - ₹25000
Average Incentives*
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
14 applicants
Benefits include: Overtime Pay, Annual Bonus, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance
Job Description
Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role
Work location
Old Rangpuri Rd, Mahipalpur Extention, Rangpuri, New Delhi, Delhi 110037, India Mahipalpur, New Delhi
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process, Customer Success
Skills
MS Excel, Email Drafting, Basic Computer, Mathematics, Telecalling - Customer Service, MS Office, Statistics
English level
Basic English
Gender
Female
About company
Name
YGL Logistics India
Address
Old Rangpuri Rd, Mahipalpur Extention, Rangpuri, New Delhi, Delhi 110037, India Mahipalpur, New Delhi
Job posted by YGL Logistics India
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