Excellent Traders India

Customer Relationship Manager

Excellent Traders India
Punjabi Bagh, New Delhi
₹15,000 - ₹22,000 monthly

Fixed

₹15,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

2 applicants

2 applicants

Job Description

Position: Customer Relationship Manger

Experience: 3-6 years

Location: Near Shivaji Park Metro Station, Opp. Metro Pillar No. 149

Employment Type: Full- Time


KEY RESPONSIBILITIES

* Handle customers from order confirmation till payment collection

* Coordinate with customer, transporter & dispatch team for smooth dispatch and delivery

* Follow up for orders, deliveries & pending payments

* Resolve customer queries and provide after-sales service

* Handle complaints & difficult customers tactfully

* Take genuine customer feedback and maintain good customer relationships

* Coordinate internally for timely resolution of customer issues


CANDIDATE REQUIREMENTS

* Female Candidate preferred

* Confident, polite & professional communication

* Excellent follow-up skills

* Basic knowledge of Sales, Purchase, Debtors, Payment Collection & Dispatch

* Good phone & WhatsApp communication skills

* Should be reachable on call when required, including Sundays for urgent matters

* Ability to handle pressure & difficult situations calmly

Job role

Work location
Work locationShivaji Park, Main Rohtak Road, Shivaji Park, Block S, West Punjabi Bagh, Punjabi Bagh, New Delhi, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
Education12th Pass
Skills
SkillsCommunication, Customer queries, Customer complaints handling, Order management
English level
English levelBasic English
Age limit
Age limit20 - 50 years
Gender
GenderFemale

About company

Name
NameExcellent Traders India
Address
AddressShivaji Park, Main Rohtak Road, Shivaji Park, Block S, West Punjabi Bagh, Punjabi Bagh, New Delhi, Delhi, India
Job posted by Excellent Traders India

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You can expect a minimum salary of 15,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 Sept 2026. For more details, download apna app and find Night Shift jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!