Customer Service Associate

Job Title: Customer Service Associate (CSA) Company: Mantan Supermart

Job DescriptionMantan Supermart is looking for a friendly, customer-oriented and responsible Customer Service Associate (CSA) to assist customers and ensure a smooth shopping experience.

Roles & Responsibilities

• Greet and assist customers in the store.
• Handle customer queries, complaints and requests professionally.
• Help customers find products and provide product-related information.
• Assist with billing and checkout operations.
• Maintain proper product display and store cleanliness.
• Coordinate with the store team for stock availability.
• Ensure excellent customer service and customer satisfaction.
• Handle customer feedback and resolve basic issues.
• Skills RequiredGood communication and interpersonal skills.
• Customer handling and problem-solving abilities.
• Basic computer and billing knowledge.
• Friendly, polite and professional behaviour.
• Ability to work in a team.
• Prior experience in retail or supermarket operations will be preferred.
• EligibilityMinimum Qualification: 12th Pass / Graduate.
• Experience: Freshers and experienced candidates can apply.
• Gender: Male / Female.
• Age: 18–30 years (preferred).

Job TypeFull-Time | On-Site

Location Mantan Supermart, The Gallery On MG Mall, Mehrauli-Gurgaon Road, New Manglapuri, New Delhi.

Salary as per experience and interview.

Join Mantan Supermart and become a part of our growing team!