Sekyo Innovations Private Limited

Customer Support Executive

Sekyo Innovations Private Limited
Paschim Vihar, New Delhi
₹16,000 - ₹21,000 monthly*

Fixed

₹16,000 - ₹20,000

Average Incentives*

₹1,000

Earning Potential

₹21,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

22 applicants

22 applicants

Job Description

*Key Responsibilities* 


​Omnichannel Support: Interact with customers daily via [Email, Chat, Phone, and Social Media] to resolve inquiries.


​ *Problem Solving* : Diagnose and troubleshoot technical issues or account discrepancies with a "solution-first" mindset.


​ *Product Expertise* : Maintain a deep understanding of our product suite to provide accurate guidance and feature walkthroughs.


​ *Documentation* : Contribute to our internal and external Knowledge Base by identifying common "pain points" and writing clear, helpful guides.


​ *Feedback Loop* : Act as the bridge between the customer and the Product Team, relaying bugs and feature requests to help improve the user experience.


​ *Performance Metrics* : Meet or exceed key performance indicators (KPIs) such as First Response Time, CSAT (Customer Satisfaction), and Resolution Rate.

Job role

Work location
Work locationShubham Enclave, Reserve Bank Enclave, Paschim Vihar, Delhi, 110063, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 27 years
Gender
GenderFemale

About company

Name
NameSekyo Innovations Private Limited
Address
AddressShubham Enclave, Reserve Bank Enclave, Paschim Vihar, Delhi, 110063, India
Job posted by Sekyo Innovations Private Limited

Similar jobs you can apply for

Field Sales

Real Estate Sales Executive

C.J. Estates Private Limited
Rohini, New Delhi
₹20,000 - ₹35,000*
Work from Office
Full Time
Min. 2 years
Basic English

Sales Executive

A S Work Support Management
Sector 2, Noida
₹13,000 - ₹40,000*
Work from Office
Full Time
Any experience
Basic English
Sr Fast Connect Services pvt ltd

Telecaller Outbound

Sr Fast Connect Services pvt ltd
Work From Home
₹12,000 - ₹18,000*
Part Time
Full Time
Any experience
No English Required
Easy Rojgar

Relationship Manager

Easy Rojgar
Jasola Vihar, New Delhi
₹20,000 - ₹30,000
Field Job
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Empire Makers Consulting

Sales Executive

Empire Makers Consulting
Sector 48, Gurgaon/Gurugram
₹15,000 - ₹75,000*
Work from Office
Full Time
Any experience
Basic English
Medical Global Academy

Academic Counsellor

Medical Global Academy
Ghitorni, New Delhi
₹12,000 - ₹20,000*
Work from Office
Full Time
Any experience
Basic English

You can expect a minimum salary of 16,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 25 Aug 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!