Customer Support Executive
Sekyo Innovations Private LimitedFixed
₹16,000 - ₹21,000
Average Incentives*
₹5,000
Earning Potential
₹26,000
Fixed
₹16,000 - ₹21,000
Average Incentives
₹5,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 06 Oct 2026 - 20 Oct 2026 | Time: 11.00 am - 04.00 pm...
3 applicants
Benefits include: Overtime Pay, PF, Health Insurance, ESI (ESIC)
Job Description
*Key Responsibilities*
Omnichannel Support: Interact with customers daily via [Email, Chat, Phone, and Social Media] to resolve inquiries.
*Problem Solving* : Diagnose and troubleshoot technical issues or account discrepancies with a "solution-first" mindset.
*Product Expertise* : Maintain a deep understanding of our product suite to provide accurate guidance and feature walkthroughs.
*Documentation* : Contribute to our internal and external Knowledge Base by identifying common "pain points" and writing clear, helpful guides.
*Feedback Loop* : Act as the bridge between the customer and the Product Team, relaying bugs and feature requests to help improve the user experience.
*Performance Metrics* : Meet or exceed key performance indicators (KPIs) such as First Response Time, CSAT (Customer Satisfaction), and Resolution Rate.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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Prisha TuitionsWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 16,000 INR and can go up to 26,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
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