Front Desk Administrator

We are looking for a friendly, responsible, and well-organized Front Desk Administrator to manage our reception area and support the day-to-day administrative work of the office.

You will be the first person our clients, visitors, candidates, and business partners meet when they arrive. We are therefore looking for someone who is comfortable talking to people, communicates well, and can handle routine office responsibilities without constant supervision.

This role is suitable for someone who enjoys working with people, keeping things organized, and taking care of multiple small tasks throughout the day.

What You Will Do Front Desk & Visitors

• Welcome clients, visitors, candidates, and vendors when they arrive.
• Understand why they are visiting and connect them with the right person.
• Maintain the visitor register and other front-desk records.
• Keep the reception area clean, organized, and presentable.
• Make sure visitors are attended to without unnecessary waiting.
• Handle general questions and direct them to the appropriate team.

Calls & Communication:

• Answer incoming calls and transfer them to the appropriate person.
• Take messages when someone is unavailable and pass them on accurately.
• Handle basic inquiries over phone, email, or WhatsApp where required.
• Communicate with clients and visitors in a polite and professional manner.
• Inform the concerned employee when an important visitor or call arrives.

Appointments & Meetings:

• Manage daily appointments and visitor schedules.
• Coordinate with employees before scheduled meetings.
• Help arrange meeting rooms when required.
• Keep track of changes, cancellations, and rescheduled appointments.
• Make sure the relevant person is informed when a visitor arrives.

Office Administration:

• Maintain basic office records and registers.
• Handle incoming and outgoing courier and documents.
• Keep track of stationery and front-desk requirements.
• Assist with printing, scanning, photocopying, filing, and basic documentation.
• Help the administration team with regular office activities.
• Coordinate with housekeeping, security, vendors, and other support staff when needed.

General Support:

• Assist employees and management with routine administrative requirements.
• Maintain basic spreadsheets and records.
• Help with office events, meetings, and other activities when required.
• Report maintenance or facility-related issues to the appropriate person.
• Take care of confidential documents and information responsibly.

What We Are Looking For You should be:

• Polite, approachable, and comfortable speaking with people.
• Well-organized and able to manage several tasks during the day.
• Punctual and dependable.
• Comfortable working on a computer.
• Able to communicate clearly in English and Hindi.
• Comfortable using email, MS Word, and basic Excel.
• Presentable and professional at work.
• Willing to learn and take responsibility for assigned work.
• Able to remain calm and helpful when the office gets busy.

Qualification & Experience:

• Minimum Graduation.
• 0–2 years of experience in reception, front office, administration, customer service, or a similar role.
• Freshers can also apply if they have good communication skills and a professional attitude.
• Previous experience in an office environment will be an advantage.

Skills We Value:

• Good communication
• Basic computer knowledge
• MS Office / Google Workspace
• Customer handling
• Time management
• Attention to detail
• Record keeping
• Coordination and follow-up
• Professional etiquette
• Teamwork

What You Can Expect

• A professional and friendly working environment.
• Exposure to day-to-day office and business operations.
• Opportunity to improve communication and administrative skills.
• Learning opportunities across different areas of the organization.
• Growth based on performance and responsibility.