Operations Executive

Job Title: Operations Executive

Company: VFPL Capital

Location: East Patel Nagar, New Delhi (on-site)

About the Role

We are looking for an Operations Executive to join the Operations department at VFPL Capital. You will support the daily back-office work that keeps our sales and customer processes running accurately and on time. This is an entry-level role, well suited to a commerce graduate who wants to build a career in financial services operations.

What You Will Do

You will collect, verify and file customer documents, and make sure each case is complete before it moves to the next stage. You will coordinate with the sales team and with customers to follow up on pending documents, status updates and approvals. You will enter and update data in our internal systems and in Excel trackers, and prepare simple daily and weekly MIS reports on cases received, in progress and closed. You will also check records for errors, keep files organised, and flag delays or discrepancies to your reporting manager.

Who You Are

You hold a degree in commerce (B.Com, BBA or equivalent), or you are in your final year or currently pursuing it. Freshers are welcome. You have working knowledge of Excel, including sorting, filters, basic formulas such as SUM, COUNTIF and VLOOKUP, and simple tables. Advanced skills are not required. You are careful with detail, comfortable with follow-ups over phone and email, and able to communicate clearly in English and Hindi. You treat customer and company information with confidentiality.

What You Will Gain

You will learn how a financial services operations desk works end to end, with the chance to grow into senior operations, MIS or process roles.