Retail Sales Executive

Company: Guzaarish

We are looking for a confident, enthusiastic and customer-oriented Sales Executive to join our team. The candidate will be responsible for handling in-store sales, assisting walk-in customers, generating sales through calling and maintaining strong customer relationships.

Key Responsibilities:

• Attend and assist walk-in customers at the store.

• Understand customer requirements and recommend suitable products.

• Explain product details, pricing, gifting options and ongoing offers.

• Handle customer inquiries over phone calls and WhatsApp.

• Make outbound calls to potential and existing customers.

• Follow up with leads, inquiries and prospective customers.

• Generate sales through effective communication and upselling.

• Handle customer orders and coordinate with the internal team.

• Maintain customer records and follow up on pending orders.

• Ensure an excellent customer experience.

Requirements:

• Good communication and interpersonal skills.

• Confident in handling customers face-to-face and over calls.

• Basic sales and negotiation skills.

• Customer-focused attitude and a willingness to achieve sales targets.

• Basic computer knowledge.

• Prior experience in retail sales or telecalling will be preferred.

Preferred Candidate: Someone who is presentable, proactive, persuasive and comfortable handling both in-store and telecalling responsibilities.