Service & Operations Manager
Equitas Small Finance Bank
Work from Office
Full Time
Min. 1 yearJob Description
Service & Operations Manager
- Responsible for managing service and operational activities within branch banking. - Oversee branch operations ensuring smooth and efficient customer service delivery. - Coordinate between various teams to maintain operational standards and compliance. - Handle customer service issues and ensure resolution in a timely manner. - Monitor branch performance metrics and implement improvements. - Manage staff and resources to optimize branch productivity. - Ensure adherence to banking policies and regulatory requirements. - Facilitate communication between branch and higher management levels. - Drive initiatives to improve customer satisfaction and operational efficiency. - Support branch growth through effective service and operations management.Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in New Delhi to get hired quickly.
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