Team Member-Support Services Processes-Government Business-TASC-Government Business-Product Manager
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Team Member-Support Services Processes-Government Business-TASC-Government Business-Product Manager
Job Purpose
- To ensure accurate, compliant, and timely scrutiny of account opening, maintenance, and closure requests for Government Departments and Government entities in accordance with RBI regulations and internal bank policies.
- To mitigate operational and compliance risks through effective document scrutiny, stakeholder coordination, process improvements, MIS reporting, and capability building of business teams.
Key responsibilities
- Conduct detailed scrutiny of account opening documentation for Government Departments and other Government entities in accordance with regulatory and bank internal process guidelines.
- Verify KYC documents, constitutional documents, authorisation letters, government orders, and related records as per the prescribed KYC framework and guidelines.
- Ensure full compliance with RBI regulations, internal policies, and procedural requirements during account onboarding and maintenance.
- Review and process account maintenance requests, including addition or deletion of authorised signatories, signature updates, dormant account reactivation, and other account modifications.
- Scrutinise account closure requests, validate supporting documentation, and ensure all necessary approvals are obtained prior to closure.
- Liaise with Branches, Government Business Relationship Teams, and RPC Operations Teams to resolve discrepancies and ensure timely processing of requests.
- Issue welcome letters to the recently onboarded clients
- Flash MIS to Business team on account opening
Skills / Knowledge Required
- Strong knowledge of RBI regulations, KYC guidelines, Government account opening procedures, and banking operational policies related to account lifecycle management.
- Proficiency in document scrutiny, risk and compliance assessment, stakeholder coordination, MIS reporting, and handling account maintenance and closure scrutiny with high accuracy.
- Excellent analytical, communication, and problem-solving skills, with the ability to identify process gaps, drive improvements, and deliver training to business teams and stakeholders
Experience Level
Mid LevelJob role
Job requirements
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