Apprentice, Information Security

Job Description – Apprenticeship

Structured role overview for apprenticeship support within investigation operations

Purpose

This apprenticeship support role is intended to strengthen operational coordination across video footage handling, audit preparation, tracker maintenance, and repository hygiene.

Role Focus: Supports investigation readiness by coordinating video evidence requests, receipt validation, naming consistency, storage, and escalation of missing or incomplete recordings.

Key Responsibilities

• Download CCTV videos from Eagle Eye, DVRs, SharePoint links, and other approved sources.

• Verify whether requested videos have been received from test centers.

• Rename videos according to the standard naming convention.

• Organize footage into folders by case, site, and date.

• Maintain video request and receipt trackers.

• Upload videos to designated storage locations.

• Escalate missing, corrupted, or incomplete recordings.

Role Focus: Supports audit execution by maintaining trackers, preparing review materials and coordinating documentation.

Key Responsibilities

• Create and update audit trackers.

• Prepare audit packets and checklists before reviews.

• Raise Service Direct audit appointment cases using approved templates.

• Follow up with sites for missing documents or recordings.

• Record status updates in trackers.

• Maintain audit calendars and completion logs.

• Reconcile lists of sites against audit planners.