Business & Operations Executive

Role Overview

The Business Operations Executive will be responsible for managing operational data, maintaining Excel trackers, monitoring inventory-related information and conducting regular ground-level visits to understand and track operational performance.

The role requires someone who is comfortable working with data as well as engaging with on-ground teams to ensure smooth business operations.

Key Responsibilities

1. Inventory & Operations Management

• Monitor and maintain inventory-related records and trackers.
• Coordinate with kitchen, dispatch and operations teams to track stock movement and availability.
• Identify inventory discrepancies, stock mismatches and operational gaps.
• Follow up with relevant teams to ensure timely resolution of operational issues.
• Conduct regular ground-level visits to understand processes and verify operational data.

2. MIS & Excel Management

• Maintain daily, weekly and monthly operational reports.
• Manage Excel-based trackers for inventory, dispatch and other operational activities.
• Ensure accuracy and timely updating of operational data.
• Prepare reports and summaries for management review.
• Identify discrepancies and highlight key operational trends.

3. Data Analysis & Business Reporting

• Analyse operational data to identify gaps, trends and improvement opportunities.
• Track key operational metrics and highlight deviations.
• Support management in data-based decision-making.
• Translate operational information into meaningful insights and actionable reports.

4. Ground Operations & Coordination

• Visit kitchens and operational locations to understand day-to-day activities.
• Coordinate with kitchen, dispatch and other relevant teams.
• Monitor adherence to defined operational processes.
• Identify execution challenges and escalate issues to the concerned stakeholders.
• Ensure proper coordination between ground teams and the central operations team.
• Required Skills & QualificationsGraduate in any discipline; preference for candidates with a background in Operations, Business Administration or Commerce.
• 1–2 years of experience in business operations, inventory management, MIS or operations coordination.
• Prior experience in the F&B industry, particularly kitchen, dispatch or food operations, will be preferred.
• Good working knowledge of MS Excel.
• Advanced Excel and data analysis skills will be an added advantage.
• Strong analytical and problem-solving abilities.
• Good coordination and communication skills.
• Comfortable with regular ground-level visits and operational follow-ups.
• Detail-oriented, organised and capable of managing multiple tasks.

Ideal Candidate ProfileWe are looking for someone who:

• Is comfortable working with both data and on-ground teams.
• Takes ownership of assigned responsibilities.
• Has strong follow-up and execution skills.
• Can identify discrepancies and proactively highlight issues.
• Is comfortable working in a fast-paced F&B environment.
• Is willing to work in rotational shifts and across operational requirements.