Capacity Management

Capacity Management

Req ID: 363020 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Capacity Management to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Candidate should have at least 8+ years of experience on IT infrastructure technologies and delivery management.
•    Should have strong knowledge on ITIL Capacity, performance, and demand management process.
•    Should have Proactively involve in all presales calls to showcase NTT Capacity Management Service capabilities.

•    Should have strong communication & negotiation skills to participate in service solution offering discussion.

•    Should Lead the account to evaluate performance and prepare plans for capacity procedures and provide comprehensive support for same.
•    Coordinate with various IT service departments and perform all capacity planning activities in facility based on the contractual agreement on timely manner.
•    Should have knowledge on any Enterprise Capacity tool.
•    Analyze capacity planning and provide appropriate recommendations for same.
•    Perform analysis on all development plans for production and ensure compliance to all customer demands in facility.
•    Prepare Capacity analysis, performance & forecast modeling effectively.
•    Accountable for design and schedule all weekly update and ensure effective implementation & deliveries scheduled on timely manner.
•    Manage and maintain all system parameters(Metrics) for production schedule and monitor for effectiveness.
•    Proactively report and assist Customer, Delivery account team and service tower. Prepare plans for all demands for various ops team.
•    Coordinate with all various teams and perform all financial assessment and in execution activities.
•    Design and maintain all dashboard and performance capacity reports, statistics & RCA analysis for management.
•    Provide assistance to analytical design of systems and forecast all resource capacity requirements.
•    Develop various new functions and capacity processes and modify existing ones, based on the suggestion received from Customer.
•    Manage all key system metrics and provide support to all ad hoc reports and dashboards.
•    Analyze and identify processes and run the SIPs for its enhancement.
•    Ensure compliance to all guidelines and ensure optimal utilization of all resources.
•    Should have knowledge to participate in Internal and external Audit process
•    Display initiative, motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customer

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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Experience Level

Senior Level