Collection Team Leader
Fairdebt SolutionsFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
1 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Description: Team Leader – Collections (Loan Recovery)
About Fairdebt Solutions Private Limited
Fairdebt Solutions Private Limited provides data-driven, compliant debt recovery solutions for leading fintechs, NBFCs, and digital loan apps across early-to-late recovery buckets.
Key Responsibilities (What You Will Do)
Team Supervision: Lead 15–25 Tele-Collection Executives; drive daily login hours, call volumes, and floor productivity.
Target & Portfolio Recovery: Achieve daily/monthly recovery targets across assigned fintech loan app portfolios (Buckets 0 to 3+ & NPA).
PTP & Quality Control: Conduct call audits, barge-ins, and daily huddles to improve pitch quality, negotiation, and PTP (Promise-to-Pay) conversion.
Escalations & Settlements: Manage escalated borrower calls, payment link generation, and settlement approvals.
Compliance Enforcement: Enforce strict adherence to RBI Fair Practices Code and ethical collection guidelines (zero tolerance for harassment).
Reporting: Track agent-wise targets vs. achievements, PTP conversions, and daily recovery reports in MS Excel.
Candidate Requirements
Experience: 2–3 years in Tele-Collections, with 1+ years as a TL / ATL in fintech, NBFC, or agency handling loan recovery.
Domain Knowledge: App-based digital loans, bucket movement, PTP tracking, and settlement workflows.
Skills: Strong team leadership, negotiation, proficiency in MS Excel/Dialers, and fluency in regional languages (Hindi/English).
Education: Any Graduate or Higher Secondary with relevant collections TL experience.
Role & Location Details
Company: Fairdebt Solutions Private Limited
Location: NOIDA SECTOR 2
Employment Type: Full-time, On-site
Salary: Competitive Fixed Salary + Monthly Performance Based KPI
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Telecaller Outbound
Sr Fast Connect Services pvt ltd
Part TimeFull TimeAny experienceNo English RequiredTelecaller Outbound
Sr Fast Connect Services pvt ltdPart TimeFull TimeAny experienceNo English RequiredTelecaller Outbound
Sr Fast Connect Services pvt ltdPart TimeFull TimeAny experienceNo English RequiredTelecaller Outbound
Sr Fast Connect Services pvt ltdPart TimeFull TimeAny experienceNo English RequiredLead Generation Executive
UKS Money & IMF Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishTelesales Executive
Intuino Business Consulting India Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 5 Nov 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!