Wabi Sabi

Customer Care Executive

Wabi Sabi
Sector 6, Noida
₹17,000 - ₹21,000 monthly

Fixed

₹17,000 - ₹21,000

Earning Potential

₹21,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Basic EnglishBasic English

Job highlights

7 applicants

7 applicants

Job Description

We are looking for a responsible, detail-oriented and well-spoken Customer Care Executive to handle customer queries and provide assistance through text-based communication (Instagram, WhatsApp and other online platforms).


Key Responsibilities


* Handle customer queries related to orders, payments, shipping and delivery updates.

* Manage order-related concerns, including delayed orders, tracking details and dispatch status.

* Handle exchange and return requests as per company policies.

* Generate and issue gift cards/store credits wherever applicable.

* Assist customers with order modifications, cancellations and other order-related concerns as per company guidelines.

* Maintain proper records of customer complaints, exchanges, returns and gift card issuance.

* Coordinate with the production, dispatch and accounts teams to resolve customer queries.

* Ensure timely follow-ups and resolution of customer complaints.

* Maintain professional, polite and clear communication with customers.

* Handle high volumes of customer messages efficiently, especially during festive and sale seasons.

Job role

Work location
Work locationBlock G, 65, G Block, Sector 6, Noida, Uttar Pradesh 201301, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameWabi Sabi
Address
AddressBlock G, 65, G Block, Sector 6, Noida, Uttar Pradesh 201301, India
Job posted by Wabi Sabi

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You can expect a minimum salary of 17,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 Nov 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!