Customer Care Executive

The Bakistry
Sector 121, Noida
₹18,000 - ₹35,000 monthly*

Fixed

₹18,000 - ₹30,000

Average Incentives*

₹5,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

29 applicants

29 applicants

Job Description

The Bakistry, a premium custom cake studio in Delhi NCR , is seeking a Customer Service Executive. This role is ideal for motivated professionals with BPO/sales experience who excel at managing inquiries and driving conversions.


Key Responsibilities


Respond promptly to customer queries via WhatsApp, calls, and chat.

Guide customers through product selection, pricing, and order details to secure bookings.

Handle complaints professionally with empathy and swift resolutions.

Provide feedback to ads/marketing on lead quality and performance.

Retarget previous customers using order history for repeat business.

Maintain Excel trackers for follow-ups, conversions, and reporting.

Qualifications

Job role

Work location
Work locationThe Bakistry - Custom Cakes in Delhi NCR, Cleo Street, Sector 121, Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice / Chat
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Age limit
Age limit20 - 40 years
Gender
GenderAny gender

About company

Name
NameThe Bakistry
Address
AddressThe Bakistry - Custom Cakes in Delhi NCR, Cleo Street, Sector 121, Noida, Uttar Pradesh, India
Job posted by The Bakistry

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You can expect a minimum salary of 18,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 5 Aug 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!

Customer Care Executive in The Bakistry, Sector 121, Noida | apna.co