Ear Solutions Private Limited

Customer Relationship Manager

Ear Solutions Private Limited
Sector 2, Noida
₹15,000 - ₹30,000 monthly

Fixed

₹15,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

*CRM Executive /Manager – Job Description*


*Key Responsibilities*

* Handle inbound & outbound customer calls.

* Schedule and coordinate patient appointments.

* Follow up with patients for appointments, trials, payments, and feedback.

* Maintain and update patient records in the CRM system.

* Resolve customer queries and escalate issues when required.

* Coordinate with Audiologists and Centre Managers for smooth patient service.

* Maintain daily call logs and CRM reports.

* Ensure excellent customer service and patient satisfaction.


 *Requirements*


* Graduate in any discipline.

* 1– 4 years of experience in CRM, Customer Support, Telecalling, or Healthcare.

* Good communication skills in Hindi & English.

* Basic knowledge of MS Office and CRM software.

* Strong follow-up, coordination, and interpersonal skills.

* Ability to multitask and work in a target-oriented environment.

Job role

Work location
Work locationEar Solutions, B Block, Sector 2, Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderFemale

About company

Name
NameEar Solutions Private Limited
Address
AddressEar Solutions, B Block, Sector 2, Noida, Uttar Pradesh, India
Job posted by Ear Solutions Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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