Customer Support Executive
Business Integra Software Solution Private LimitedFixed
₹21,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹21,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
10 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days, Two-way cab
Job Description
Job Title: Customer Associate / Senior Customer Associate: International Voice (Inbound), US Telecom
Location: Noida / Hinjewadi, Pune
Openings: 50
Job Type: Full-time, Permanent | Work from Office
Shift: Night shift | 5 days working, split week off
About the role:
We are hiring Customer Associates and Senior Customer Associates for an international inbound voice process supporting a leading US telecom client. You will handle customer calls, resolve queries and deliver a great service experience.
Requirements:
- 12th pass or above
- Minimum 1 year of experience in an international inbound voice process (B2C domain is mandatory)
- English proficiency at B2 level (SHL score 58)
- Familiarity with MS Office and internet applications
Selection process: HR Round, Ops (UAT), SHL Assessment (58), B2 Assessment
Documents required: Aadhaar, Photo ID, all academic documents, all experience proofs, last 3 payslips
Keywords/Skills: International Voice, Inbound Process, US Telecom, B2C, Customer Support, BPO, Customer Service Associate
Job Title: Customer Associate / Senior Customer Associate: International Dual Chat, US Telecom
Location: NSEZ Noida / Hinjewadi, Pune
Openings: 50
Job Type: Full-time, Permanent | Work from Office
Shift: Night shift | 5 days working, split week off
About the role:
We are hiring Customer Associates and Senior Customer Associates for an international dual chat process supporting a leading US telecom client. You will handle multiple customer chats at once and provide accurate, timely resolutions.
Requirements:
- 12th pass or above
- Minimum 1 year of experience in international dual chat
- English proficiency at B2 level (Versant 58)
- Typing speed of 30 WPM with 88% accuracy (no separate typing test)
- Familiarity with MS Office and internet applications
Selection process: HR Round, Ops (UAT), Versant, Live Chat
Documents required: Aadhaar, Photo ID, all academic documents, all experience proofs, last 3 payslips
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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