Customer Support Executive (Night Shift)
Quick Web SolutionFixed
₹12,000 - ₹17,000
Average Incentives*
₹5,000
Earning Potential
₹22,000
Fixed
₹12,000 - ₹17,000
Average Incentives
₹5,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Freshers only
Good (Intermediate / Advanced) EnglishJob Description
Customer Support Executive
Quick Web Solutions | H-196, Sector 63, Noida – 201301
Shift: 10:00 PM – 7:00 AM (Night Shift)
Working Days: 6 days a week, fixed Tuesday off
About the Role
Quick Web Solutions is hiring a customer-focused Customer Support Executive to support our international (US-based) customers via chat, email, and calls. If you have strong English communication and enjoy solving problems, we'd love to hear from you.
Key Responsibilities
Handle inbound and outbound customer interactions across chat, email, and calls
Resolve queries, complaints, and issues promptly and professionally
Maintain strong product knowledge to give customers accurate information
Escalate unresolved issues to the right internal team
Keep clear, accurate records of every customer interaction
Meet personal and team targets for response time, CSAT, and resolution rate
Required Skills
Excellent written and spoken English
Strong active listening and problem-solving skills
Comfortable multitasking across chat, email, and calls
Basic computer skills (MS Office, CRM, ticketing tools)
Patience, empathy, and a customer-first attitude
Able to work night shifts consistently (10 PM – 7 AM)
Eligibility
12th Pass minimum (Graduates preferred)
Freshers and experienced candidates both welcome
Customer support or BPO experience is a plus
Salary
Freshers: ₹12,000 – ₹17,000/month
Final offer based on interview + attractive performance incentives
What We Offer
Fixed Tuesday off
Performance-based incentives and rewards
Friendly, growth-oriented environment
Exposure to international clients
How to Apply
📞 Call/WhatsApp: Siddhi – 9044365359
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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