E-Commerce Executive

About the Role

We are looking for a smart, responsible and experienced professional to manage the day-to-day operations of our online selling business. The ideal candidate should be computer-savvy, organised, detail-oriented and comfortable working across multiple e-commerce platforms. The role involves managing product listings, online orders, inventory, platform performance, sales reporting and customer-related operations. We value professionalism, reliability, initiative and the ability to take ownership of assigned responsibilities.

Minimum Requirements

• Fluent in reading, writing and speaking English, with good Hindi communication skills.
• Very good computer skills and a minimum typing speed of 40 WPM.
• Working knowledge of Excel, Google Sheets and business software platforms.
• At least 2 years of relevant work experience. Freshers should not apply.
• Available to join immediately.
• Residing within 5 km of Sector 142, Noida, or willing to relocate nearby.

Key Responsibilities

• Manage product listings across e-commerce platforms such as Amazon, Flipkart, Shopify and other online marketplaces, ensuring accurate product information, pricing and content.
• Create, update and optimise product titles, descriptions, images and other listing attributes to improve visibility and sales performance.
• Manage daily order processing, tracking and fulfilment, ensuring timely dispatch and delivery.
• Monitor RTOs, NDRs, returns, refunds and order-related issues, coordinating with logistics partners and customers for timely resolution.
• Maintain inventory records, monitor stock levels and coordinate replenishment to ensure product availability.
• Monitor marketplace performance, brand analytics, sales trends and product-level performance across online platforms.
• Prepare and maintain sales reports, operational records and performance trackers using Excel, Google Sheets and relevant business software.
• Handle customer enquiries, CRM chats, emails, reviews and feedback, ensuring professional communication and timely resolution.
• Monitor marketplace account health, listing violations, policy compliance and other platform-related issues, taking corrective action wherever required.
• Support promotional activities, product launches, pricing updates and other initiatives aimed at improving online sales and business performance.

Candidate Requirements

• Graduate with good academic performance and logical thinking.
• Minimum 2 years of relevant work experience in e-commerce or online business operations.
• Familiarity with platforms such as Amazon Seller Central, Flipkart Seller Hub, Shopify or similar e-commerce systems.
• Polite, professional and dependable, with a positive attitude.
• Punctual, organised and capable of managing multiple responsibilities independently.
• Takes ownership of work, demonstrates attention to detail and follows tasks through to completion.

How to Apply

Preference shall be given to candidates who send a cover note along with their resume, typing speed, overall computer proficiency, availability of interview and earliest date of joining through WhatsApp on 9883060000.