Female - Business Development Executive - Lead Conversion

About KalaManch

KalaManch creates annual functions, Broadway-style school musicals, corporate events, brand activation campaigns and theatre-based awareness programmes. Our services include creative development, direction, choreography, technical production, costumes and complete event execution.

About the Role

We are looking for a confident and organised Business Development Executive to manage enquiries, follow up with prospective clients and convert qualified leads into confirmed projects.

The role involves communicating with schools, corporates, marketing agencies and other organisations, understanding their requirements and coordinating with our creative and production teams to prepare suitable proposals.

Key Responsibilities

• Contact incoming leads through calls, WhatsApp, email and online meetings.
• Understand each client’s requirements, budget, event dates and decision-making process.
• Explain KalaManch’s services and recommend suitable solutions.
• Prepare and share proposals, quotations and presentations with support from the internal team.
• Follow up consistently on enquiries, proposals and pending decisions.
• Address client queries and handle objections professionally.
• Arrange meetings with decision-makers and coordinate discussions with senior management.
• Negotiate within approved commercial terms and secure booking confirmations.
• Coordinate documentation, advance payments and project handovers.
• Maintain accurate records of conversations, follow-ups and lead status in a CRM or tracking sheet.
• Work towards agreed conversion and revenue targets.
• Build lasting client relationships and identify repeat business opportunities.

Skills and Qualifications

• Strong spoken and written communication skills in English and Hindi.
• Confident telephone manner, active listening and persuasive presentation skills.
• Experience in business development, inside sales, client servicing or lead conversion.
• Ability to manage multiple enquiries and follow up without repeated reminders.
• Working knowledge of email, WhatsApp Business, Excel or Google Sheets.
• Ability to understand client needs and communicate proposals clearly.
• Experience in events, education, advertising, hospitality or creative services will be an advantage.

What Success Looks Like

Timely responses to enquiries, consistent follow-ups, accurate lead tracking and conversion of suitable opportunities into confirmed business.

Compensation

Salary and any performance-linked incentives will be discussed based on experience and suitability.