Front Desk Receptionist

Job Title: Front Desk Receptionist

Department: Administration / Sales Support

Industry: Real Estate

Reporting To: Admin Manager / Sales Manager

Job Location: E 155 Sector 63 Noida

Employment Type: Full-Time

Job SummaryWe are looking for a professional, well-organized, and customer-oriented Front Desk Receptionist to manage reception operations and provide administrative support in our real estate office. The candidate will be responsible for greeting clients, handling calls and inquiries, coordinating client visits, and supporting the sales and administration teams to ensure smooth daily operations.

• Key ResponsibilitiesWelcome and greet clients, visitors, and property buyers professionally.
• Answer incoming phone calls, respond to inquiries, and transfer calls to the appropriate departments.
• Maintain the visitor register and record client details accurately.
• Coordinate appointments and schedule meetings with sales executives, property consultants, and management.
• Handle walk-in customer inquiries regarding properties and direct them to the relevant sales team.
• Maintain records of client visits, appointments, and inquiries.
• Assist the sales team with property brochures, project details, price lists, and other marketing materials.
• Manage incoming and outgoing emails, courier services, and office correspondence.
• Maintain the reception area and ensure it remains clean, organized, and presentable.
• Provide administrative support, including data entry, document filing, photocopying, and maintaining office records.
• Coordinate with housekeeping, security, and other departments as required.
• Handle customer inquiries politely and ensure a positive client experience.
• Perform other administrative duties as assigned by management.
• Required Skills and QualificationsGraduate in any discipline; relevant experience will be an advantage.
• 0–2 years of experience in reception, front office, customer service, or administration.
• Excellent verbal communication and interpersonal skills.
• Professional appearance and a customer-focused attitude.
• Basic computer knowledge, including MS Office, email, and data entry.
• Good organizational, multitasking, and time-management skills.
• Fluency in English and Hindi; additional local languages are an advantage.
• Ability to handle client information confidentially and maintain accurate records.
• Preferred QualitiesPrior experience in a real estate company, property consultancy, or real estate developer.
• Familiarity with property inquiries, site visit scheduling, and lead management.
• Ability to coordinate effectively with sales and marketing teams.
• Positive attitude, punctuality, and a professional approach.
• Key Performance Indicators (KPIs)Professional handling of client visits and telephone calls.
• Accuracy of visitor records and client inquiry data.
• Timely coordination of appointments and meetings.
• Quality of customer service and client experience.
• Efficient management of front desk and administrative tasks.

Salary: As per company policy and candidate experience.

Working Hours: 10:00 am to 6:30 pm