Office Operations Manager

An Office Operations Manager for a 2-wheeler EV Selling Company oversees daily administrative, sales-support for service workflows to ensure profitability. They coordinate office operations, ensure compliance with EV regulations while optimizing the customer experience from inquiry to sales close.

Key Responsibilities

• Office Management: Oversee the day-to-day office activities, ensuring an inviting and professional environment for electric vehicle buyers.
• Customer Lifecycle Management: Ensure a seamless end-to-end customer journey—from lead management, to financing paperwork and closing of the EV sales.
• Compliance & Regulatory Tracking: Ensure adherence to local automotive laws, including battery warranty tracking, central/state EV subsidy processing.
• Team Leadership & Training: Recruit, train, and supervise sales staff, and administrative support personnel.
• Financial & Budget Operations: Handle daily financial reporting, track petty cash, and prepare performance reports for upper management.

Essential Qualifications

• Education: Bachelor’s degree in Business Administration, Operations Management, Hospitality/Hotel or a relevant field.
• Experience: 2-5+ years in dealership management, automotive retail, or general office operations.
• EV Market Knowledge: Familiarity with electric vehicle ecosystems, charging infrastructure, and battery management is a strong advantage.