Operations Manager- Female

Operations Manager – Cosmo Fertility

We're looking for the person who keeps everything moving — the one who knows what's happening, what's stuck, and what's next, before anyone has to ask. You'll sit right next to the founder and be the go-to person for everything operational in the office.

This isn't a one-department job. One day you're chasing a vendor, the next you're unblocking a field executive, checking stock, or cleaning up the CRM. If loose ends bother you, you'll feel right at home here.

Keep things on track

• Own the daily task tracker — know what everyone's doing, follow up, close loops
• Give the founder a clean weekly snapshot: done, stuck, needs a decision
• Set the rhythm with daily check-ins and weekly reviews

Coordinate the team

• Be the daily point of contact for 5–8 people across field ops, CRM, manufacturing support, and interns
• Get new joiners set up fast — clear tasks and tools from Day 1
• Step in when priorities clash or something's unclear

Keep vendors on schedule

• Manage follow-ups across 8–10 vendors — raw materials, manufacturing, labs, packaging, logistics
• Catch delays early and keep the vendor tracker current
• No crore-sized negotiations here — just making sure things show up on time

Support field operations

• Coordinate doctor outreach, camp logistics, and pathology lab onboarding
• Track field targets and hold the team accountable
• Keep the basics of compliance in check on the ground

Watch supply & inventory

• Track manufacturing output and raw material stock
• Coordinate quality checks with the lab
• Spot shortages before they become emergencies

Keep the pipeline honest

• Review the lead/patient pipeline weekly — moving or stuck?
• Work with the CRM person to keep data clean and visible

Reporting & documentation

• Keep trackers and shared drives organised
• Maintain SOPs and vendor contact lists
• Put together simple dashboards when the founder needs one

You'll fit right in if:

• You've got 5–8 years of experience, with 2–3 years running ops, office coordination, or general management at a small company, clinic, or startup
• You've handled multiple moving parts at once — team, vendors, logistics, admin
• You follow through — if you said 11 am, it's 11 am
• You're equally comfortable in Hindi and English, with anyone from vendors to interns
• Google Sheets, WhatsApp, email, basic CRM — second nature to you
• You're based in Noida, Greater Noida, Ghaziabad, or East Delhi, with an easy commute to Sector 62
• Bonus if you've worked in healthcare, pharma, or manufacturing — not a must

Probably not for you if:

• You've only ever worked in one function — pure sales, pure logistics, pure admin
• You need everything documented before you can start — we're building as we go
• You're looking for remote or hybrid — this is fully on-site
• You thrive in large, slow, highly structured setups

If you are Interested Call 8800231627 or mail hrdepartment@cosma.health