SCT_Tech Enablement_AI Architect_Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

SCT-Tech Enablement - Manager

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The opportunity

AI Architect- SC products: We are seeking an experienced Supply Chain AI Solution Architect to join our Digital Supply Chain Team. This hybrid role combines enterprise AI architecture, Supply Chain taxonomies and knowledge graph, product thinking, and client advisory to translate business needs into secure, scalable solutions that deliver measurable value.

Your key responsibilities

• Collaborate with business stakeholders, product owners, and technical teams to identify AI opportunities and translate requirements into scalable AI solution architectures.
• Design and architect enterprise-grade AI applications leveraging LLMs, RAG, Agentic AI, Knowledge Graphs, GraphRAG, and Multimodal AI patterns.
• Define end-to-end AI solution architectures, including model selection, data retrieval strategy, orchestration frameworks, deployment models, and integration patterns.
• Design and implement advanced prompting, context engineering, structured outputs, tool calling, workflow orchestration, and memory management strategies.
• Architect hybrid retrieval solutions using vector search, semantic search, GraphRAG, SQL-based retrieval, and vectorless approaches.
• Design and implement MCP-based integrations with enterprise applications, APIs, databases, and business systems.
• Establish AI platform standards covering observability, evaluation frameworks, LLMOps, monitoring, governance, performance optimization, and cost management.
• Define AI security architectures addressing prompt injection, data leakage, unauthorized tool access, jailbreak attempts, and AI-specific threats.
• Ensure compliance with Responsible AI principles, privacy regulations, governance requirements, and security standards.
• Conduct architecture reviews, technical assessments, proof-of-concepts, and production-readiness evaluations.
• Drive AI adoption across business and technology teams through workshops, technical leadership, and stakeholder engagement.
• Mentor AI engineers, architects, and developers while defining best practices, reusable frameworks, and reference architectures.
• Stay current with emerging AI technologies, frameworks, and industry trends to drive continuous innovation.

To qualify for the role, you must have

• 12+ years of experience in software engineering, cloud architecture, data engineering, enterprise architecture, or related technology domains.
• Strong experience designing and implementing enterprise AI, Generative AI, and intelligent automation solutions.
• Hands-on experience with Large Language Models (LLMs), prompt engineering, context engineering, RAG, embeddings, reranking, and vector databases.
• Strong knowledge of AI agent architectures, multi-agent systems, tool calling, memory strategies, and human-in-the-loop workflows.
• Proficiency in Python, API development, microservices architecture, and distributed systems.
• Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform and their AI services.
• Strong understanding of databases, data platforms, event-driven architectures, and enterprise integration patterns.
• Practical experience with MCP, REST APIs, JSON-RPC, OAuth, and secure integration frameworks.
• Knowledge of AI evaluation frameworks, tracing, monitoring, observability, LLMOps, and AI cost optimization.
• Understanding of model fine-tuning, LoRA/QLoRA, model routing, quantization, and inference optimization techniques.
• Experience with multimodal AI, knowledge graphs, GraphRAG, SQL agents, and advanced retrieval architectures.
• Excellent communication, stakeholder management, architecture documentation, and leadership skills.
• Strong analytical and problem-solving capabilities with a focus on delivering business outcomes.

Ideally, you’ll also have

• Experience with frameworks such as LangGraph, LangChain, LlamaIndex, Semantic Kernel, CrewAI, or equivalent orchestration platforms.
• Experience working with OpenAI, Anthropic, Google Gemini, Azure AI, AWS Bedrock, Hugging Face, or similar AI ecosystems.
• Familiarity with vector databases and search platforms such as Pinecone, Qdrant, Weaviate, Milvus, pgvector, Elasticsearch, OpenSearch, or Neo4j.
• Experience with Docker, Kubernetes, MLflow, vLLM, Langfuse, Ragas, DeepEval, and AI platform engineering practices.
• Understanding of AI governance and security frameworks, including NIST AI RMF, OWASP GenAI Security, ISO/IEC 42001, and cloud security best practices.
• Experience leading enterprise AI transformation initiatives, Centers of Excellence (CoE), or AI capability building programs.
• Exposure to MLOps, DataOps, and enterprise deployment strategies for scalable AI solutions.
• Experience engaging with executive stakeholders and presenting architecture roadmaps, AI strategies, and business cases.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.