Sky Service Card Premium - RM_Sky Channel-Contact Centre Inbound_Noida
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Card Premium - RM_Sky Channel-Contact Centre Inbound_Noida
- Handle inbound customer service calls related to Sky Service Card Premium. - Provide assistance and resolve customer queries efficiently in a contact centre environment. - Maintain professionalism and ensure customer satisfaction through effective communication. - Work collaboratively within the team to meet service level agreements and quality standards. - Adapt to the dynamic nature of contact centre operations and customer needs. - Utilize problem-solving skills to address customer issues promptly. - Follow company policies and procedures while managing customer interactions. - Maintain accurate records of customer interactions and transactions. - Demonstrate patience and empathy while dealing with diverse customer profiles. - Contribute to continuous improvement initiatives within the contact centre.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
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