Sky Service Potential - Team Leader_Sky Channel-Contact Centre Inbound_Noida
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Potential - Team Leader_Sky Channel-Contact Centre Inbound_Noida
- Lead and manage a team in an inbound contact centre environment. - Responsible for overseeing daily operations and ensuring service quality. - Coordinate with team members to meet performance targets and customer satisfaction. - Handle escalations and provide support to team members. - Drive process improvements and maintain communication with higher management. - Requires leadership skills and experience in customer support or contact centre operations. - The role is based in Noida and involves managing inbound customer interactions. - Focus on team performance, motivation, and operational efficiency. - Suitable for candidates with prior experience in contact centre leadership roles. - Emphasis on managing customer service delivery and team coordination.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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