Telecaller

Location: Noida

Job Type: Full-time

About the Company: We are a technology-driven company focused on transforming the agriculture sector by offering innovative digital solutions for farmers, agri-input dealers, and other stakeholders. Our platform enables seamless communication, product access, and advisory support to enhance farm productivity and profitability.

Role Overview: We are seeking a dynamic and customer-focused Agri Telecaller to connect with farmers, agri-dealers, and other stakeholders.

You will be the first point of contact, educating them about our products/services, solving queries, and supporting sales and onboarding efforts.

Key Responsibilities:

-Make outbound calls to farmers, agri-dealers, and partners to promote agri-tech solutions.

-Explain product features, benefits, and pricing in a clear and effective manner.

-Collect and verify customer information accurately.

-Maintain call logs, lead data, and update CRM systems.

-Coordinate with the sales and field teams for follow-ups or escalations.

-Provide basic troubleshooting and support for users using the app/platform.

-Educate customers on how to use mobile applications or digital tools.

-Handle queries related to crop advisory, weather updates, input suggestions (based on company offerings).

-Provide daily reports and feedback to the team leads/managers.

Requirements:

-Graduation in Agriculture, Agri-Business, or any relevant field (preferred).

-1-3 years of experience in telecalling, preferably in agri-tech, input sales, or rural outreach.

-Excellent communication skills Worked in B2B supply side Knowledge of farming practices, agri-inputs, and rural customer behavior.

-Comfortable using mobile apps, CRM tools, and MS Office. Empathetic, patient, and persuasive speaking style.

Good to Have:

-Prior experience in an agri-tech company or rural outreach programs.

-Exposure to digital farming platforms or agricultural advisory services.

-Multilingual communication skills.