Telecalling Executive

Job Description — Telecalling Sales Executive (Personal Loan)

Department: Sales

Experience: 0–3 Years

Employment Type: Full-time

Location: [Noida sector 6 E block]

About the Role

We are looking for energetic and target-oriented Telecalling Sales Executives to generate and convert personal loan business through telephone calls. The candidate will handle leads, understand customer requirements, explain suitable loan products, and coordinate with the sales/operations team until disbursement.

Key Responsibilities

• Make outbound calls to potential customers for Personal Loan requirements.
• Understand customer profile, salary, employer, existing loans and loan requirements.
• Check basic eligibility and identify suitable loan options.
• Explain loan amount, tenure, interest rate, documentation and process clearly.
• Convert qualified leads into loan applications.
• Follow up regularly with customers through calls/WhatsApp as permitted by company policy.
• Coordinate with the credit/operations team for login, documents and approval.
• Maintain accurate lead and follow-up records in CRM/Excel.
• Achieve daily/monthly calling, login and disbursement targets.
• Maintain good relationships with customers and generate repeat/referral business.
• Ensure communication is professional and compliant with company/lender guidelines.

Candidate Requirements

• 12th pass / Graduate preferred.
• Freshers can apply; experience in telecalling, personal loans, credit cards, banking, NBFC or financial services will be an advantage.
• Good Hindi communication; basic English preferred.
• Good convincing and negotiation skills.
• Comfortable making high-volume outbound calls.
• Target-oriented and willing to work in a sales environment.
• Basic computer/CRM knowledge.

Key Performance Indicators (KPIs)

• Outbound calls per day
• Connected calls
• Qualified leads
• Applications/Login
• Approval rate
• Disbursement
• Conversion rate
• Monthly business achievement

Salary & Incentives

• Fixed Salary: ₹[12000] – ₹[25000] per month
• Performance Incentives: Attractive incentives linked to login/disbursement
• Additional incentives for achieving monthly targets

🎯 Achieve monthly disbursement targets

🏆 Earn attractive performance incentives