Telesales Associate

Sales Manager – Real Estate (Plot Sales)Company Name: Maati Infratech

Department: Sales & Marketing

Designation: Telesales Associate

Industry: Real Estate – Residential Plots / Land Projects

Reporting To: Sales Head / Director

Job Location: As per company project location

Employment Type: Full-Time

1. Job SummaryThe Sales Manager will be responsible for leading the sales team, generating business opportunities, managing customer relationships, and achieving sales targets for the company's residential plot projects. The candidate must have strong leadership, negotiation, and closing skills, along with experience in real estate sales.

2. Key ResponsibilitiesSales & Revenue Generation

• Achieve monthly and quarterly sales targets for residential plots and land projects.
• Develop and implement sales strategies to increase bookings and revenue.
• Convert prospective customers into buyers through effective follow-ups and negotiations.
• Handle direct sales, channel partner sales, and referral-based business.
• Promote new project launches, offers, and investment opportunities.

Team Management

• Lead, motivate, and manage the sales executives and telecalling team.
• Assign daily targets and monitor individual team performance.
• Conduct regular sales meetings, training sessions, and performance reviews.
• Support team members in lead conversion, site visits, negotiations, and deal closures.

Lead Management & Customer Handling

• Manage leads generated through digital marketing, telecalling, property portals, and channel partners.
• Ensure timely follow-up with prospective customers.
• Maintain a proper database of leads, site visits, bookings, and customer feedback.
• Build strong customer relationships to generate repeat business and referrals.

Site Visits & Deal Closures

• Arrange and supervise site visits for prospective buyers.
• Explain plot sizes, pricing, payment plans, location advantages, and project amenities.
• Negotiate with customers within approved company pricing and policies.
• Coordinate booking formalities, documentation, and payment follow-ups with the concerned departments.

Channel Partner Development

• Identify, appoint, and maintain relationships with brokers and channel partners.
• Conduct project presentations and promotional meetings.
• Monitor channel partner performance and support them in closing deals.

Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track lead conversion, site visits, bookings, cancellations, and collections.
• Coordinate with marketing, CRM, accounts, and management teams.
• Ensure that all customer commitments and project-related information are accurate and approved.
• 3. Eligibility & QualificationsGraduate in any discipline; an MBA in Sales or Marketing is preferred.
• 3–7 years of experience in real estate sales, preferably in residential plot sales.
• At least 1–2 years of experience managing a sales team is preferred.
• Strong knowledge of property sales, customer handling, and deal negotiation.
• Good communication skills in Hindi; English is an added advantage.
• Proficiency in MS Excel, CRM software, and sales reporting.
• 4. Required SkillsLeadership and team management
• Sales planning and target achievement
• Customer relationship management
• Negotiation and deal closing
• Lead conversion and follow-up management
• Channel partner and broker management
• Problem-solving and decision-making
• Strong communication and presentation skills
• 5. Key Performance Indicators (KPIs)Monthly plot booking and sales targets achieved
• Number of site visits and conversion ratio
• Lead-to-booking conversion rate
• Revenue generated and payment collections
• Team productivity and target achievement
• Channel partner-generated sales
• Customer satisfaction and referral business
• Reduction in booking cancellations