Customer Relationship Manager
KBM Engineering Consultancy and Man Power Supply ServicesFixed
₹18,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹18,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: PF
Job Description
### Job Description – Customer Relations Manager (CRM)
*Industry:* Manufacturing / Engineering / Process Industry / Industrial Equipment
*Experience:* 1–2 Years
*Employment Type:* Full-time
*Working Days:* 6 Days (Monday–Saturday)
*Weekly Off:* Sunday
*Work Mode:* Work from Office
#### Key Responsibilities:
* Act as the primary point of contact for customers.
* Handle customer queries, complaints, and escalations.
* Build and maintain strong, long-term customer relationships.
* Coordinate with Sales, Production, Quality, Dispatch, and Accounts teams.
* Provide timely updates regarding orders, deliveries, quotations, and services.
* Maintain customer records and CRM data.
* Track pending requests and ensure timely resolution.
* Conduct regular customer follow-ups and collect feedback.
#### Requirements:
* 1–2 years of experience in *Customer Relations / Customer Service / CRM*.
* Manufacturing/Industrial experience preferred.
* Excellent communication and interpersonal skills.
* Strong follow-up, coordination, and multitasking abilities.
* Ability to work under pressure and meet deadlines.
*📍 Location:* Taloja MIDC
*💰 Salary:18-20k
*📩 Interested candidates can share their updated CV.*
mrunalimeshram@kbmengg.com
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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