Housekeeping Staff

JOB DESCRIPTION

• Clean and maintain guest rooms, bathrooms, corridors, and public areas as per hotel standards.
• Ensure rooms are ready for guest check-in on time.
• Hygiene & SanitationMaintain high standards of cleanliness and hygiene in all assigned areas.
• Follow proper sanitation procedures and use cleaning chemicals safely.
• Linen & Amenities ManagementReplace used linen, towels, and toiletries in guest rooms.
• Maintain proper stock of housekeeping supplies and report shortages.
• Guest ServiceRespond promptly to guest requests such as extra towels, bedding, or cleaning.
• Ensure guest satisfaction through polite and professional behavior.
• Room Inspection & Maintenance ReportingCheck rooms for any damages or maintenance issues and report them to the concerned department.
• Lost & Found ManagementFollow hotel policy for reporting and submitting lost and found items.
• Coordination with DepartmentsCoordinate with Front Office for room status updates (vacant, occupied, cleaning required).
• Coordinate with maintenance for repair issues.
• Safety & ComplianceFollow hotel safety guidelines, fire safety procedures, and hygiene standards.
• Productivity & Time Management Complete assigned number of rooms/areas within the shift.
• Maintain efficiency without compromising quality.
• Discipline & GroomingFollow attendance, grooming, and uniform standards of the hotel.