Bank Clerk

Job Responsibilities – Bank Branch Clerk

1. Customer Service

• Attend to customers’ queries and provide accurate information.
• Assist customers with account opening, deposits, withdrawals, and other banking services.
• Maintain a professional and courteous relationship with customers.

1. Cash & Transaction Support

• Handle cash deposits, withdrawals, and other routine transactions as assigned.
• Verify customer documents and transaction details.
• Ensure accuracy in cash and transaction records.

1. Account & Documentation

• Process account opening and account-related requests.
• Verify KYC documents and maintain proper records.
• Update customer information and account details in the banking system.

1. Data Entry & Record Keeping

• Enter daily transactions and customer information accurately into the system.
• Maintain registers, files, vouchers, and branch records.
• Ensure proper filing and documentation of banking transactions.

1. Banking Operations

• Assist with clearing, fund transfers, cheque processing, and other branch activities.
• Support senior branch staff in day-to-day banking operations.
• Follow all bank policies, procedures, and compliance requirements.

1. Reconciliation & Reporting

• Assist in daily transaction and account reconciliation.
• Prepare routine branch reports and statements.
• Identify and report discrepancies to the concerned officer.

1. Compliance & Security

• Follow KYC, AML, customer verification, and internal control procedures.
• Maintain confidentiality of customer and banking information.
• Ensure transactions are processed according to authorized procedures.

1. General Branch Support

• Coordinate with other departments and branch staff for smooth operations.
• Assist in maintaining branch records and customer service standards.
• Perform other duties assigned by the Branch Manager or senior management.