Counter Sales & Customer Service Executive (Tools & Industrial Products)

Metalix Engineering Solutions
Bhosari, Pimpri-Chinchwad
₹15,000 - ₹18,000 monthly

Fixed

₹15,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Benefits include: Annual Bonus

Benefits include: Annual Bonus

Job Description

CORE RESPONSIBILITIES

  • Greet and assist walk-in customers professionally
  • understand customer needs and suggest suitable tooling solutions ( standard or customs)
  • Provide technical support and basic guidance
  • Maintain Inventory visibility and suggest alternatives when stock is low
  • Prepare quotations, invoices and generate Sales orders in ERP or billing systems.
  • Follow up with existing customers for repeat orders or tool replacement.
  • Handle queries related to GST billing, pricing and tool specs.
  • Communicate new launches, offers and product updates.
  • coordinate with internal team for delivery and stock status


SOFT SKILLS REQUIRED

  • Customer-first approach
  • Patience and active listening
  • team coordination
  • Time Management under walk-in pressure
  • Problem solving on-the-go (Especially when customers need urgent alternatives)


ADDITONAL RESPONSIBILITIES

  • Removal and placement of stock in racks as per the order and material received
  • Reporting daily - walk-ins and counter sales.
  • Collecting feedback from walk-in users and reporting them in data
  • Helping identify potential leads for field sales or follow up by technical engineers
  • Managing GST and related customer clarifications.


Job role

Work location
Work locationTelco Road, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryB2C / Retail / Counter Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
Education12th Pass
Skills
SkillsCold Calling, Email Drafting, B2B Sales, Channel sales, Accounting, Administration, MS Office, B2C sales, Counter sales, Payment follow up, Payment collections, Billing management, Distributor
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit23 - 45 years
Gender
GenderAny gender

About company

Name
NameMetalix Engineering Solutions
Address
AddressTelco Road, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra, India
Job posted by Metalix Engineering Solutions

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You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

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