Telesales Executive

JD – Sales Executive

Designation:  Sales Executive                                  Department: Sales & Business Development

Experience: 1–2 Years                                                  Reporting To: Sales Manager

Position Overview

The Sales Executive will be responsible for generating business opportunities through outbound calls, lead qualification, client follow-ups, appointment scheduling, and maintaining strong customer relationships. The role focuses on converting inquiries into meetings and supporting the sales team in achieving revenue targets.

Key Responsibilities

• Make outbound calls to prospective clients from provided databases and generated leads.
• Generate qualified leads and schedule appointments for the Sales Team.
• Follow up with prospects through calls, emails, and WhatsApp.
• Understand client requirements and explain company services.
• Maintain accurate records of customer interactions in CRM.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Coordinate with Field Sales Officers and Sales Team Leads for client meetings.
• Re-engage inactive and old leads for business opportunities.
• Prepare daily activity and follow-up reports.
• Ensure timely lead nurturing and conversion.

Required Skills

• Tele Sales / Inside Sales Experience
• Lead Generation
• Customer Relationship Management
• Communication & Negotiation Skills
• Follow-up Management
• CRM Software Knowledge
• MS Office

Communication & Language Skills

• Excellent verbal communication skills.
• Proficiency in English, Hindi, and Marathi is mandatory.
• Additional language skills will be an added advantage.
• Strong convincing and relationship-building abilities.

Eligibility Criteria/ Education

• Graduate in any discipline.

COMPENSATION STRUCTURE

      • Fixed Salary: As per company standards

      • Performance Incentives

      • Quarterly Performance Rewards

      • Career Growth Opportunities

Experience

• 1–2 years of Tele Sales, Inside Sales, Pre-Sales, Customer Service, or Business Development experience.

·        Experience in similar industry or Home Appliances, Banking, Insurance, Telecom, Real Estate, or other service-oriented sales environments. Candidates with Tele Sales, Inside Sales, or Customer Acquisition experience will be preferred.

KPIs

• Calls Made per Day
• Qualified Leads Generated
• Lead Conversion Ratio
• Revenue Contribution
• CRM Update Compliance

Ideal Candidate Profile

The ideal candidate should be a highly motivated, target-oriented, and customer-focused professional with a passion for sales and business development. The candidate should possess excellent communication and interpersonal skills, with the ability to build rapport with prospective clients and effectively communicate the company's services.

The individual should be confident in making outbound calls, generating leads, qualifying prospects, handling objections, and converting opportunities into business meetings or sales. The candidate must be proactive, self-disciplined, and capable of working in a fast-paced, target-driven environment.