Showroom Sales Executive

We are looking for a customer-focused and results-driven Showroom Sales Executive to represent our brand, assist walk-in clients, and drive in-store sales. In this role, you will deliver an exceptional showroom experience by understanding customer needs, demonstrating product value, and guiding buyers seamlessly from inquiry to purchase.

Key Responsibilities

• Customer Engagement: Greet walk-in customers warmly, understand their requirements, and provide tailored product recommendations.
• Product Demonstration: Present and demonstrate showroom merchandise with deep technical and aesthetic product knowledge.
• Sales Conversion: Guide customers through purchasing decisions, overcome objections, upsell/cross-sell related products, and close sales to meet monthly targets.
• Showroom Maintenance: Maintain visual merchandising standards, ensuring displays, pricing tags, and demonstration units are clean, organized, and compliant with brand guidelines.
• Pipeline & Follow-up: Maintain a record of prospective client leads, provide price quotations, and execute timely follow-ups via phone or email.
• Order Processing: Coordinate with inventory and billing teams to ensure smooth invoicing, payment processing, and scheduled delivery/handover.
• Issue Resolution: Handle customer queries, returns, and post-purchase inquiries professionally.

Communication: Strong verbal communication, interpersonal, and negotiation skills.

Aptitude: Professional presentation, active listening skills, and a target-driven mindset.

Technical Skills: Familiarity with Point-of-Sale (POS) systems and basic CRM software.

Availability: Flexibility to work retail hours, including weekends and public holidays.