Restaurant Manager

JOB DESCRIPTION – RESTAURANT MANAGERPosition: Restaurant Manager

Industry: Food & Beverage (F&B)

Location: Pondicherry

Experience: 3–5 Years

Employment Type: Full-Time

Role ObjectiveTake complete ownership of daily restaurant operations, team performance, customer experience, sales, and profitability. Ensure smooth, efficient, and profitable restaurant operations.

1. Key ResponsibilitiesOperations Management: Oversee daily restaurant operations, opening and closing procedures, service standards, and operational efficiency.
2. Team Management: Recruit, train, schedule, supervise, and manage restaurant staff. Maintain discipline and accountability.
3. Sales & Revenue: Drive daily sales, achieve monthly revenue targets, and implement strategies to increase customer footfall and repeat business.
4. Cost Control: Monitor food costs, inventory, wastage, petty cash, and operational expenses.
5. Customer Experience: Ensure excellent service, handle customer complaints, and maintain high customer satisfaction.
6. Inventory & Procurement: Manage stock levels, vendor coordination, purchase requirements, and stock reconciliation.
7. Quality & Hygiene: Maintain food quality, cleanliness, hygiene, and compliance with food safety standards.
8. Reporting: Submit daily sales reports, expense reports, staff attendance, stock reports, and operational updates to management.

• Key Performance Indicators (KPIs)Achievement of monthly sales targets.
• Control of food and operational costs.
• Reduction in food wastage and stock variance.
• Customer satisfaction and complaint resolution.
• Staff productivity, attendance, and retention.
• Operational discipline and hygiene standards.
• Candidate Requirements3–5 years of experience in restaurant or QSR operations.
• Strong leadership and team management skills.
• Good understanding of restaurant P&L, food costing, and inventory management.
• Ability to manage high-volume restaurant operations.
• Strong communication, problem-solving, and decision-making skills.
• Proficiency in POS systems, Excel, and daily reporting.

What We ExpectWe are looking for an ownership-driven manager, not just a supervisor.

The candidate must take responsibility for restaurant performance, lead the team independently, solve operational problems, and consistently deliver sales and profitability targets.

Performance, accountability, customer satisfaction, and profitability are non-negotiable.