Back Office Executive

• Key ResponsibilitiesInvestigation CoordinationCoordinate with field investigators regarding assigned cases
• Follow up for spot visits, statements, hospital visits, and document collection
• Maintain case allocation and status update records
• Coordinate for procurement of FIR, Chargesheet, MLC, PMR, and other police/court documents
• Track pending cases and maintain TAT (Turn Around Time)
• Coordinate with advocates, insured, applicants, hospitals, and police authorities when required
• Handle case escalations and reporting updates to management
• Back Office OperationsPrepare and maintain investigation reports and office documentation
• Draft professional emails, letters, and case update communications
• Upload reports and documents on client portals
• Maintain digital and physical records of claims and investigation files
• Handle invoice coordination and basic office administration work
• Maintain Excel records and MIS reports for ongoing investigations
• Ensure timely submission of reports and compliance documents
• Required Skills & QualificationsGraduate in any discipline (preferred: B.Com, BBA, BA, or related field)
• Good knowledge of MS Excel, MS Word, and Email Drafting
• Strong communication and coordination skills
• Ability to handle multiple cases and deadlines
• Basic understanding of insurance claims or legal documentation will be an added advantage
• Experience in back office, insurance, legal, or coordination work preferred
• Preferred Candidate ProfileGood follow-up and communication skills
• Ability to work under pressure and manage deadlines
• Professional behavior with clients and investigators
• Strong organizational and documentation skills
• Knowledge of Marathi, Hindi, and English preferred

SalarySalary will be based on experience, communication skills, and operational knowledge.