Business Development Manager (BDM)

Key Responsibilities

• Business Growth & Strategy

o Identify, develop, and execute strategies to expand business opportunities and achieve revenue targets.

o Drive lead generation, customer prospecting, and market expansion initiatives.

o Monitor market trends, competitor activities, and industry developments to inform strategic decisions.

• Client Relationship Management

o Build and maintain strong, long-lasting customer relationships.

o Handle client requirements, queries, and escalations with professionalism and promptness.

o Present service offerings and solutions tailored to client needs.

• Team Management & Development

o Lead, mentor, and motivate the business development team to achieve sales and growth objectives.

o Foster a culture of teamwork, accountability, and continuous learning.

o Conduct regular performance reviews and training sessions.

• Design & Project Coordination

o Collaborate with the design and operations teams to ensure project requirements are understood and met.

o Provide input on design feasibility from a business and customer perspective.

• Monitoring & Reporting

o Track sales performance, pipeline status, and business KPIs.

o Prepare regular progress reports for management, highlighting achievements and improvement areas.

o Implement tools and processes to monitor and improve customer engagement.

Key Skills & Competencies

• Strong business acumen and understanding of market dynamics.

• Proven experience in lead generation, customer acquisition, and retention.

• Excellent communication, negotiation, and presentation skills.

• Ability to manage and inspire teams towards common goals.

• Basic understanding of design processes and technical project requirements.

• Quick learner with adaptability to new tools, processes, and markets.

• Strong organizational skills with attention to detail.