Lotus Landmarks

CRM Executive

Lotus Landmarks
Kothrud, Pune Region
₹20,000 - ₹25,000 monthly

Fixed

₹20,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 27 Oct 2026 - 10 Nov 2026 | Time: 10.00 am - 07.00 pm...

1 applicants

1 applicants

Benefits include: Annual Bonus, PF

Benefits include: Annual Bonus, PF

Job Description

  1. Customer Calling and Follow-ups

  • Make outbound calls to prospective customers and follow up on property inquiries.
  • Respond to customer queries received through calls, website leads, and other channels.
  • Follow up with customers regarding site visits, bookings, and pending documentation.
  • Maintain regular communication with existing customers.
  1. Lead Management

  • Record and update customer details, inquiries, and follow-up status in the CRM software.
  • Track leads and coordinate with the sales team for timely follow-ups.
  • Schedule site visits and coordinate appointments with sales executives.
  • Ensure no customer inquiry or lead is missed.
  1. Customer Relationship Management

  • Provide accurate information about projects, configurations, pricing, amenities, and possession timelines.
  • Address customer concerns professionally and escalate unresolved issues to the concerned department.
  • Coordinate with the sales, accounts, and site teams to obtain accurate updates.
  • Maintain positive customer relationships and ensure customer satisfaction.
  1. Booking and Documentation

  • Follow up with customers regarding booking forms, KYC documents, payment schedules, and other required paperwork.
  • Coordinate with the sales and accounts teams for booking confirmation and payment updates.
  • Maintain proper records of customer communication and documentation.
  1. Reporting and Coordination

  • Prepare daily calling and follow-up reports.
  • Maintain records of calls made, leads contacted, site visits scheduled, and customer responses.
  • Share daily updates with the reporting manager.
  • Ensure timely follow-up on all assigned tasks.
  • Required Qualifications and SkillsGraduate in any discipline.
  • 1–3 years of experience in CRM calling, telecalling, or real estate customer service preferred.
  • Excellent verbal communication skills in English, Hindi, and Marathi.
  • Basic knowledge of MS Excel and CRM software.
  • Professional telephone etiquette and customer-handling skills.
  • Good follow-up, coordination, and record-keeping abilities.


Job role

Work location
Work locationLotus Landmark, Lane Number 1, Dahanukar Colony, Kothrud, Pune, Maharashtra, India Kothrud, Pune Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelBasic English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date27 Oct 2026 - 10 Nov 2026
Time
Time10.00 am - 07.00 pm

About company

Name
NameLotus Landmarks
Address
AddressLotus Landmark, Lane Number 1, Dahanukar Colony, Kothrud, Pune, Maharashtra, India Kothrud, Pune Region
Job posted by Lotus Landmarks

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You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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