Analyst, WFM

Analyst, WFM

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Roles and Responsibilities

• • Develop and generate reports for the operations team and leadership (weekly, monthly, yearly) and help identify trends to promote decision making
  • Work closely with operations and cross functional teams to understand the business needs and requirements
  • Should be able to handle datasets (collect, clean and process), Develop reports, templates and format for any new reporting requirements from operations
  • Assist operations leaders in projects which requires data driven approach
  • Ability to analyse a business problem and recommend a solution (Data driven and report) in line with business requirements
  • Create visual representations of data findings through charts, graphs and dashboards to make the data understandable
  • Assist operations in automating the data handling and manual reports such as performance, scorecard and other business reporting
  • Good verbal and written communication skills to be able to communicate with the leadership team and present the proposal and solutions.
  • Conduct trend analysis to anticipate and recommend changes in a daily and long-term strategy.
  • Analyze workload based on ad-hoc projects and suggest operations team additional resource requirements and recommendations.
  • Proactive approach towards volume forecast for the upcoming months based on the historical trends
  • Analyze volume and trends in different queues on a daily, monthly, and yearly basis and report out

Skills Required

• • Strong Analytical skills
  • Good communication skills
  • Astute understanding of MS Office tools
  • Advanced user in MS Excel, VBA
  • Knowledge of Power BI/Tableau/SQL
  • Critical thinking with the ability to contribute to challenging assignments in a business environment

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 50 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Mandatory Requirements:

Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

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Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.