Customer Support Executive
Desi FarmsFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
20 applicants
Benefits include: Annual Bonus, PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)
Job Description
Job Description: Customer Care Executive – Voice & Chat
Company: Desi Farms
Job Location: Work from Office
Salary: ₹25,000 per month
Working Days: 6 Days a Week
Job Summary
Desi Farms is looking for a Customer Care Executive to handle customer queries through calls and chat, coordinate with internal teams, and ensure timely resolution of customer issues.
- Key Responsibilities
- Handle incoming calls, missed calls, chats, and customer tickets.
- Understand customer concerns and provide appropriate solutions.
- Coordinate with Logistics and Operations teams to resolve issues.
- Track pending tickets and ensure timely closure.
- Maintain customer interaction records and escalate unresolved issues.
- Follow up with customers to ensure a satisfactory resolution.
- Requirements
- Good communication skills in English, Hindi, and Marathi.
- Experience in customer support, voice, or chat processes preferred.
- Strong problem-solving, coordination, and follow-up skills.
- Customer-focused attitude with good interpersonal skills.
- Must be comfortable working from the office.
Interested candidates can apply now!
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