Careergenix Consultancy Llp

International Voice Process Agent

Careergenix Consultancy Llp
Viman Nagar, Pune
₹30,000 - ₹65,000 monthly*

Fixed

₹30,000 - ₹45,000

Average Incentives*

₹20,000

Earning Potential

₹65,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

2 applicants

2 applicants

Benefits include: Flexible Working Hours, Two-way cab

Benefits include: Flexible Working Hours, Two-way cab

Job Description

Role & responsibilities:

  • Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services.
  • Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
  • Listen actively to customer needs, concerns, and feedback, and respond appropriately.
  • Accurately document customer interactions and update records in the CRM system.

Collaborate with team members and other departments to resolve complex issues

Job role

Work location
Work locationViman Nagar, Pune, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsBlended process, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameCareergenix Consultancy Llp
Address
AddressViman Nagar, Pune, Maharashtra, India
Job posted by Careergenix Consultancy Llp

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You can expect a minimum salary of 30,000 INR and can go up to 65,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 Nov 2026. For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!