International Voice Process Agent

The Skill Hub

Hinjewadi, Pune

₹29,000 - ₹41,500 monthly*

Fixed

29000 - ₹39000

Average Incentives*

2,500

Earning Potential

41,500

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

1 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days, One-way cab

Job Description

Permanent Hiring: 5Days Working: International Customer Billing Voice process Job Description – Customer Billing Voice


Educational Qualifications

  • Any Graduate / Undergraduate

Work Experience

  • U1: Less than 2 years (minimum 12 months in Customer Service in an International BPO)
  • U2: More than 2 years (minimum 18 months International BPO Customer Service experience)

Skills and Abilities

  • Handling basic customer queries related to Telecom Bills
  • Customer Resolution expertise

Communication Skills

  • Excellent communication skills
  • Strong interpersonal and comprehension abilities

Computer Proficiency

  • Basic computer knowledge required

Work Shifts

  • Candidates should be willing to work in US shifts

Walk-In Locations

Phase – 3, Hinjewadi, Pune Special Economic Zone, Pune – 411057


Salary:

Skill Set                       Job type                 Exp in Months    Language         English Level    TCTC

Customer Service Inbound Customer Billing Voice B2C 12 MONTHS English UG / Grad Versant 60 / B2   397,000

Customer Service Inbound Customer Billing Voice B2C 13 M to 17 M English UG / Grad Versant 60 / B2   446,000

Customer Service Inbound Customer Billing Voice B2C 18+ Months English UG / Grad Versant 60 / B2   492,000


Job role

Work location

Rajiv Gandhi Infotech Park, Maan Phase-3, Bhoirwadi Road, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Bhoirwadi, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

International calling, Blended process, Telecom, Medical billing, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

The Skill Hub

Address

Rajiv Gandhi Infotech Park, Maan Phase-3, Bhoirwadi Road, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Bhoirwadi, Maharashtra, India

Job posted by The Skill Hub

FAQs about this job

Show all

Apply for job