Logistics Executive

Courier & Logistics Operations ExecutiveJob SummaryWe are looking for a Computer-savvy and responsible Courier & Logistics Operations Executive to handle day-to-day office operations related to parcel records, data entry, parcel tracking, customer coordination, and delivery status updates.

The role is primarily office-based and computer-oriented, where the candidate will maintain accurate parcel records and assist customers with their shipment-related queries.

• Key ResponsibilitiesMaintain and update parcel/shipment records in the system.
• Perform daily data entry related to incoming and outgoing parcels.
• Track parcels and regularly check their current shipment/delivery status.
• Update shipment information in the computer/system accurately.
• Handle customer queries regarding parcel status, delivery location, expected delivery, and delays.
• Coordinate with delivery teams, couriers, and internal operations teams when required.
• Inform customers about the latest status of their parcels.
• Handle incoming customer calls/visitors at the office and provide proper shipment information.
• Check and verify parcel details such as tracking number, sender/receiver information, and delivery status.
• Maintain proper records of delivered, pending, returned, delayed, or undelivered parcels.
• Follow up on delayed or pending shipments and coordinate for resolution.
• Prepare basic daily reports related to parcel movement and operations.
• Ensure all data and shipment records are updated correctly and on time.
• Perform other day-to-day courier and logistics office operations as assigned.
• Candidate RequirementsExperience in Courier, Logistics, Parcel, Dispatch, or Operations will be preferred.
• Basic computer knowledge is required.
• Comfortable with data entry and maintaining records.
• Good understanding of parcel tracking and shipment status.
• Good communication and customer-handling skills.
• Able to work on computers for extended periods.
• Should be attentive and accurate while entering parcel information.
• Basic knowledge of MS Excel / computer systems will be an advantage.
• Freshers with good computer knowledge can also be considered, if suitable.
• Job NatureOffice-based / Computer-oriented role
• Main work: Data Entry + Parcel Tracking + Operations + Customer Handling
• No major field sales work involved.