Manager, Software Development

Manager, Software Development

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Manager, Software Development

What does a successful Engineering Manager do at Fiserv?

A successful Engineering Manager at Fiserv leads the design, development, and delivery of scalable, secure, and highly available components of our Merchant Acquiring Platform, supporting authorization, clearing, settlement, and interchange processing across multiple regions.

This role is responsible for building and leading high‑performing engineering teams, ensuring strong technical execution, and driving predictable delivery of high-quality software solutions that solve complex business problems.

What will you do

• Lead and manage a team of software engineers, providing technical direction, coaching, and performance feedback.
• Own engineering delivery including scope, quality, timelines, and technical outcomes.
• Oversee design, development, and implementation of Java-based microservices and APIs.
• Collaborate with Product, Architecture, SRE, and Operations teams to convert business requirements into scalable technical solutions.
• Drive engineering best practices such as design reviews, code quality, automated testing, and CI/CD adoption.
• Ensure systems are designed with reliability, scalability, and operational readiness in mind.
• Participate in incident reviews and guide teams toward long-term corrective solutions.
• Foster a collaborative, inclusive, and high‑performance engineering culture.
• Provide mentorship and career development support for engineers and senior engineers.
• Stay updated with emerging AI technologies and recommend adoption strategies aligned with business and engineering goals.
• Leverage ML, NLP, or AI-driven automation to optimize engineering workflows, testing, data analysis, and product development.

What you need to have

• 14-18 years of experience in software development.
• 3+ years of experience leading engineering teams or acting as a technical leader.
• Strong hands-on experience with Java and Microservices-based architectures.
• Experience designing and building RESTful APIs and service-to-service communication.
• Experience with SQL databases (Oracle/Postgres), including schema design and performance considerations.
• Experience with event-driven architectures using Kafka.
• Solid understanding of cloud platforms (AWS, Azure, or GCP).
• Hands-on experience with CI/CD pipelines and DevOps practices.
• Experience working with Kubernetes-based platforms.
• Strong understanding of Agile/Scrum methodologies.
• Ability to guide teams through technical challenges in distributed systems.
• Strong leadership, communication, and stakeholder management skills.

What would be great to have

• Prior experience with payments, banking or regulated fintech platforms handling authorization, clearing, settlement, and interchange.
• Exposure to hybrid environments (OnPrem with partial cloud integrations) from an operations perspective.
• Experience using AI APIs (OpenAI, Azure AI, AWS Bedrock) for internal engineering or productivity use cases is a plus.
• Experience defining engineering metrics and delivery KPIs.
• Mentoring experience with globally distributed support teams.
• Knowledge of ethical AI usage, data governance, and secure handling of payment‑related operational data.
• Understanding of AI concepts: LLMs, NLP, embeddings, RAG, automation, model safety.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Experience Level

Senior Level