Office Coordinator

Position :- Office Cordinator

Total Experience:-1 - 2 Yrs

Location - Dhayari Phata,Pune

Highest Qualification:- Graduate

Role Overview:

Manage client communication, coordinate travel requirements, follow up on enquiries and bookings,

and ensure a smooth customer experience from enquiry to trip completion.

Key Responsibilities:

 Handle client enquiries and provide timely updates.

 Coordinate with sales, operations, hotels and travel suppliers.

 Follow up on quotations, bookings, payments and travel documents

 Maintain client records and booking status.

 Ensure customer satisfaction through professional service and timely resolution of queries.

Education: Graduate in any discipline; a degree or diploma in Travel & Tourism or Hospitality is

preferred.

Experience: 1–2 years in client coordination, customer service or the travel industry.

Top 5 Skills:

1. Verbal and Written Communication

2. Client Relationship Management

3. MS Excel and Documentation

4. Follow-up and Coordination

5. Problem-Solving and Time Management

Top 5 Qualities:

1. Customer-Focused Mindset

2. Ownership and Accountability

3. Professionalism and Integrity

4. Proactive and Solution-Oriented Approach

5. Teamwork and Adaptability