Operation Executive

🔑 Key Responsibilities

• Manage and support enrolled students throughout their learning journey.
• Regularly connect with students to understand their requirements, concerns, and feedback.
• Coordinate with academic, counselling, and support teams to resolve student queries.
• Maintain regular follow-ups with students and ensure proper engagement.
• Build strong relationships with enrolled students and create a positive student experience.
• Identify satisfied and engaged students and generate genuine references/referrals through them.
• Follow up on student-generated references and coordinate with the counselling/sales team.
• Maintain accurate student records, follow-up details, and daily activity reports.
• Track student concerns and ensure timely resolution.
• Achieve assigned student support and reference-generation targets.

✅ What We’re Looking ForGraduate in any discipline.

• 0–2 years of experience in Operations / Student Support / Telecalling / Customer Relationship / EdTech.
• Excellent communication and interpersonal skills.
• Confident and comfortable speaking with students over calls.
• Strong follow-up and relationship-building skills.
• Positive attitude with a problem-solving mindset.
• Self-motivated and target-oriented.
• Basic knowledge of MS Office / Google Sheets.